We collect personal identifiers (name, email, phone, address, government ID), financial information (account details, transaction history), technical data (IP address, device info), and biometric data for verification and login. We also gather information from third-party verification partners and transaction processors.
We use your information to provide and improve our banking services, verify identity, process transactions, prevent fraud, comply with AML/KYC regulations, communicate with you, and meet legal obligations.
We use bank-level 256-bit encryption, multi-factor authentication, continuous fraud monitoring, access controls, and regular security audits. Sensitive data is protected in transit and at rest.
We do not sell your personal information. We may share data with partner banks, service providers (under strict confidentiality agreements), regulators for compliance, and affiliates within OmniXVest for seamless services. Sharing is limited to what is necessary.
Our services are not directed to children under 18. We do not knowingly collect personal information from anyone under 18 years of age.
If we make material changes to this Privacy Policy, we will notify you via email or in-app notice and update the “Last Updated” date.
We retain your information as long as necessary to provide services, comply with legal and regulatory requirements (typically 5–7 years for financial records), resolve disputes, and enforce our agreements.